A. CANCELLATION FOR DOMESTIC PROGRAMS

  1. Cancellation: Up to 7 days prior to schedule departure

This temporary cancellation right implies that the school has the right to either postpone or terminate thejourney up to one (1) week before the check-In date, without any charge. Only the train ticket/flight ticket/bus cancellation charge will be applicable as per the actual cancellation charged by theairline/railways/bus service as per the proof provided by the booking agent/company.

  1. Postponement of program

In case the school wishes to postpone a scheduled program as opposed to canceling it, the School may
advise us on the revised travel dates, which ideally should fall within the same academic year. For this,
the School needs to make an email request (info@edufiestaexpeditions.com). The proposed revised dates for theprogram are subject to availability of the campsite/hotel as well as railway/flight tickets (if applicable). Ifthere is any difference in price for the campsite/hotel or train/air tickets for the revised dates, the sameshall be charged as per actuals.

Please Note: The train ticket/flight ticket cancellation charge will also be applicable, in case thetrain/flight booking had been made for the canceled program.

  1. Cancellation: Up to 24 hours prior to scheduled departure

In case the School wishes to terminate the booking between 7 days to 1 day prior to the scheduleddeparture time, the School needs to do so by directly calling the concerned Edufiesta sales representative and also by sending an email request (info@edufestaexpeditions.com). Edufiesta on its own part willnot charge any cancellation fee towards its own efforts, however, deductions as per actuals for thefollowing heads (if required) will be made;a. Hotel/camp booking (actual cancellation charged by them)b. Train/flight/bus cancellation fee as charged by IRCTC/Airlines/Bus companyc. Any other cancellation fee (monument entry, road permit, scheduled workshop, etc.)d. Applicable GST (if any)While the cancellation will be charged as per actuals, the impact of the FOC will be borne by the payingpax (student) on a pro-rata basis.

Please Note: It is important to understand that any cancellation request made just 24 hours prior to thescheduled departure time may be tricky from the perspective of executing cancellation requests with theconcerned airline/IRCTC/bus company along with the hotel/campsite. Any loss resulting from Edufiesta notbeing able to forward the cancellation request to the concerned airline/IRCTC/bus company orhotel/campsite cannot be put entirely on Edufiesta. On receipt of a cancellation request by email and/orphone, Edufiesta will do its best to initiate the cancellation process within a reasonable time-frame. Kindlynote that the receipt of the cancellation request needs to be viewed from the perspective of workinghours of both Edufiesta and the concerned vendors/agencies/institutions.

Amount Refund

Refund will be made within 15 days of receipt of advances made to the hotel/campsite andairline/railway/bus companies.

Terms of Proof:

The right to cancel or postpone the journey, prior to its scheduled departure on account of COVID-19only exists if the School’s decision is supported by the following events:

  • The classes at the school are either canceled in full or have been changed to online-only for theduration for which the travel was planned.
  • The government  has issued any advisory that prevents people from traveling and therefore preventsthe school from undertaking travel, or, if the government has issued any guidelines due to which schoolstudents are advised not to physically attend their classes.

Please Note: This additional and temporary cancellation right to cancel only exists in case a school isable to adduce evidence of the above along with their cancellation request.

B. CANCELLATION FOR INTERNATIONAL PROGRAMS ON ACCOUNT OFCOVID-19

If a school cancels an international program in the event the Government imposes lockdown, or, ban oninternational travel on account to Covid-19, in such a case;A) Edufiesta will reschedule travel on dates as suggested by the School provided they areoperationally possible, for which additional charges will apply.B) Edufiesta will refund the entire amount received as program fee, minus the non-refundableportion of the enrolment fee along with the visa fee paid to the Embassy & VFS/BLS (ifapplicable), applicable taxes (TCS and GST) plus ground and airline cancellation charges asper actuals.

Note: All refunds will be made within 45 days of refund received or pass on the credit note if applicablefrom the airlines and/ 1 or ground support agency.

Cancellation charges in the event visa is denied: Standard cancellation policy will be applicable.

Terms of Proof:

The right to cancel or postpone the journey, prior to its scheduled departure on account of COVID-19only exists if the School’s decision is supported by the following events: • The government has imposed a lockdown for the duration for which the travel was planned.• The government  has issued an advisory that prevents people from traveling overseas during theperiod and therefore the school is compelled to cancel the program.

Please Note: This additional and temporary cancellation right to cancel only exists in case a school isable to adduce evidence of the above along with their cancellation request.